Overview of Operation London Bridge
Operation London Bridge
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Operation London Bridge

(Royal Bridge Protocol)

What Is The Code?

Operation London Bridge was the plan for what would happen in the United Kingdom after the death of Queen Elizabeth II. All significant Royals have a similar plan. The plan was originally devised in the 1960s and is updated several times each year. It involves planning from government departments, the Church of England, Metropolitan Police Service, the British Armed Forces, the media, the Royal Parks, London boroughs, the Greater London Authority and Transport for London. Some critical decisions relating to the plan were made by the Queen herself, although some can only be made by her successor the current King, her son, after her death.

As of early 2017, the phrase "London Bridge is down" was expected to be used to communicate the death of the Queen to the prime minister of the United Kingdom and key personnel, setting the plan into motion.

The codename Operation London Bridge primarily refered to events that would take place in the United Kingdom. In addition to the United Kingdom, other Commonwealth realms where Elizabeth II acted as monarch have developed their own plans for what will happen in the days after her death. These corresponding plans ran concurrently with Operation London Bridge. 

How Do Smaller Authorities Comply?

Our understanding is that when the announcement is made from Buckingham Palace, each local authority should provide a landing page with a black background. The page should contain an official image, key dates and a way to get to the main site. This framework contains a feature to do this along with the ability to link to other relevant sites and to be able to place a message from the chairperson/council.

We have extended the standard requirements to also include options for Births & Marriages so the council has full flexibility on significant announcements.


Latest Parish News

Framework v3 We are Evolving

United Kingdom

25

March 2026
Framework v3

We have entered Beta testing of Framework 3 of our solution.

The idea is to be ready for the next decade of changes

Expect great new features like AGAR management

If you are interested in being part of the Beta program contact us.

Assertion 10 Ready

United Kingdom

01

February 2026
Assertion 10 Ready

Assertion 10

It asks for a few things.

Our template, hosting, domain reg and email provide the complete package to ensure your covered.

NALC has a resource to help you

The main thrust of Assertion 10 is to ensure the website is WCAG 2.2 compliant - Our template meets this requirement when deployed.

It also recommends moving to a .gov domain - We can help that happen. Its not a requirement though.

It does state that emails like "gmail" and "hotmail" are not meant to be used any longer. All our packages include emails to ensure clerks and councillors can say "Yes" to assertion 10.

FORMS

Assertion 10 has 3 forms that are classed as Essential

Data Subject Access Request (DSAR) Form

Freedom of Information Request Form

Website Accessibility Statement & Feedback Form

The Template provides these as standard (see the contact us page and the form options available in the drop down)

It also has 2 Recommended forms

IT Policy Acknowledgement Form

Internal Data Breach Reporting Form

These are covered using the "Any other Request Form"

The final one is a "Best Practice" and refers to the Annual Data Audir Record. That has always been part of the template

Our full guide to foms can be accessed with this link